Are you a contractor?
No. We're an independent matching service that connects your inquiry to a local provider — we don't perform the work ourselves.
Do you guarantee a provider?
No. Availability, qualifications, coverage area, and response speed differ from one provider to the next.
Can a photo provide a final diagnosis?
Usually not. Pictures document what's visible, though what's concealed behind walls or under floors typically needs an on-site look.
Should I obtain multiple proposals?
When there's no rush, comparing written scopes from more than one provider helps surface differences in diagnosis, materials, prep, testing, and what's excluded.
Who verifies licenses and insurance?
Before authorizing anything, homeowners should double-check the provider's credentials, insurance, permits, scope, and warranty terms.